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When can I get theprice?
We usually quote within 24hours after we get your inquiry. If you are very urgent to get the price,please call us or tell us in your email so that we will regard your inquirypriority.

How can I get a sample to check yourquality?
After price confirmation, youcan require for samples to check our quality.
If you just need a blanksample to check the design and paper quality, we will provide you sample forfree, as long as you afford the express freight.
If you need printed samples,we will charge $30-$100 to cover the cost on film.


Can you do the design for us?
Yes. Winnerpak have aprofessional team having rich experience in gift box design and manufacturing.Just tell us your ideas and we will help to carry out your ideas into perfectgift boxes. It does not matter if you do not have someone to complete files.Send us high resolution images, your Logo and text and tell us how you wouldlike to arrange them. We will send you finished files for confirmation.

Can the boxes and cases be printedwith our logo?

Yes, we can place your logo or the text of yourchoice wherever you see the Winnerpak logo. Our products are of course alsoavailable without printing. All products from the “Corporate” section areindividual solutions for brands and are not available to other customers.

How much does it cost to print on ourpackaging?

The price includes single-colour embossedprinting per packaging unit.

If there are more than 2 places' Logos or morethan 2 colors, please contact our staff for detail cost and printing work.

 

Can you only print in gold or silver?

No, we offer a number of print colours for mostof our products. Talk to our field service staff or your contact at Winnerpak.

 What originals do you need to make up a printing die?

In order to make up printing dies, we need:

- either a reproduction-quality original sent bypost: Letterhead, business card, black and white laser-printed original

- or a reproduction-quality file sent by e-mailor on CD: *.CDR (CorelDraw), *.FH (Freehand), *.AI (Adobe Illustrator), *.TIF(black/white, 1200 dpi, size approx. 10 cm). All fonts must be converted into vectorpaths/curves.

 
How long can I expect to get thesample?
After you pay the samplecharge and send us confirmed files, the samples will be ready for delivery in7-10 days. The samples will be sent to you via express and arrive in 3-5 days.You can use your own express account or prepay us if you do not have anaccount.

What about the lead time for massproduction?
Honestly, it depends on theorder quantity and the season you place the order. The best record we keep isdelivering 20, 000 gift boxes within 2 weeks. Generally speaking, we suggestthat you start inquiry two months before the date you would like to get theproducts at your country.

 

Can I exchange goods?

Goods made or modified to order or as a specialproduction run cannot be exchanged.

Will silver jewellery tarnish in the packaging ofWinnerpak?

In the packaging materials we use, silverjewellery will not tarnish any more or less than it does when exposed to air.The quality and integrity of the anti-tarnishing method used in themanufacturing of the jewellery is very important.

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